Current Opening: Medical Secretary/Receptionist
We’re currently looking for passionate and driven clinical research coordinators who are committed to providing the highest level of patient care. If you’re interested in joining a fast-paced, growing organization that is at the centre of innovative healthcare research, then we would love to hear from you!
Primary Responsibilities
Qualifications
- Provides medical secretarial support services to physicians at Gordon Sussman Medical Professionals.
- Duties include patient booking and scheduling; typing correspondence; coordinating physician schedules, meetings, seminars and conferences; responding to enquiries, monitoring and assisting patients; setting up and maintaining files; and providing clerical support services for the programs.
- Ability to work independently and efficiently with minimal supervision.
- Requires successful completion of a recognized Medical Office Administration program /diploma or equivalent at the community college level, plus a minimum of two (2) years related practical experience.
- Consideration will be given to candidates with an equivalent combination of relevant education and working experience.
- Demonstrated proficiency and advanced knowledge in Microsoft Office, specifically Outlook and Word required; Excel preferred.
- Proven accurate keyboarding (minimum net speed of 40 wpm) required.
- Proven proficiency in English grammar, with excellent verbal and written communication and comprehension skills.
- Well-developed organizational, prioritization and time management skills in order to meet multiple deadlines.
- Experience with OHIP.
- Ability to work independently and efficiently with minimal supervision.

To apply for a medical secretary/receptionist career at GSMP, a division of Sussman Allergy, please send your CV/Resume to Human Resources at
careers@sussmanresearch.com
or
FAX to 416-944-1582.
No phone calls please. Only qualified candidates will be contacted.
Current Opening: Senior Clinical Research Coordinator
We’re currently looking for passionate and driven senior clinical research coordinators who are committed to providing the highest level of patient care. If you’re interested in joining a fast-paced, growing organization that is at the centre of innovative healthcare research, then we would love to hear from you!
Primary Responsibilities
Qualifications
Primary responsibilities will include, but are not limited to,
- Recruitment of study participants (e.g. identifying, screening potential participants & obtaining informed consent);
- Coordinating patient visit schedules as per study protocol;
- Executing/coordinating all aspects of study visits (e.g. documentation of adverse events & medications, administration of questionnaires, sample collection, sample processing & shipping, etc.);
- Reviewing & assessing study-related documents;
- Liaising with sponsors, external stakeholders & members of the clinical care team;
- Implementing and coordinating all aspects of data collection and source documentation, as per GSCR SOPs and ICH/GCP guidelines;
- Executing study-related administrative tasks, such as completion of relevant study CRFs, logs, trackers, databases, etc.; and maintaining regulatory files.
The Clinical Research Coordinator must be able to interpret applicable regulations to ensure compliance during the conduct of the study.
- Bachelors Degree in a health or science-related field or recognized equivalent
- Certification in clinical research (ACRP or SoCRA)
- Minimum of two years appropriate clinical research coordinator experience
- Previous experience with allergy and immunology clinical trials and/or PI-initiated trials is preferred
- Demonstrated knowledge of research regulations and guidelines, such as ICH/GCP, Tri-Council Policy, FDA CFR and Health Canada TPD
- Demonstrated attention to detail
- Exceptional organizational & time management skills
- Ability to multi-task & perform in a fast-paced environment
- Well-developed leadership skills
- Ability to work well independently as well as part of a team
- Strong analytical & problem solving skills
- Self-motivated
- Strong verbal and written communication skills
- Excellent listening & conflict resolution skills
- Proficiency with MS Office software (Outlook, Word, Excel, PowerPoint)
- Prior completion of a suitable Phlebotomy course is an asset, and will be required prior to employment

To apply for clinical research careers at GSCR, a division of Sussman Allergy, please send your CV/Resume to Human Resources at
careers@sussmanresearch.com
or
FAX to 416-944-1582.
No phone calls please. Only qualified candidates will be contacted.
Volunteers Welcomed
Students interested in a career in clinical research or healthcare are welcome to volunteer at our clinic! You will be working with our team of staff and volunteers to assist our group of research coordinators in the daily operation of Gordon Sussman Clinical Research. Under close and ongoing supervision, you will receive comprehensive training from Clinical Research Coordinators, and other volunteers to perform clinical research related tasks.
Volunteers will gain practical clinical research experience by:
- Performing research-related duties such as filing, archiving, and organizing study related documents. Additional tasks and projects include educating patients, booking and confirming appointments, and improving the clinical care of patients.
- Participating in conducting clinical research studies by actively recruiting patients, which will positively impact community health, save lives and improve individual health.
- Utilizing the latest medical software to manage medical records electronically. You will develop expertise in updating and interpreting electronic medical records by scanning documents, inputting patient information, and implementing software features. Through this experience, you will be in the vanguard of medical record management and will be an expert in using electronic medical records.
This position is a rich opportunity to learn about and become exposed to clinical research in a clinical setting. It allows one to observe how the principles of medicine are put into clinical research practice. You will observe how a caring therapeutic relationship with the patients and scientific evidence-based medicine work together to improve the health of patients. On numerous occasions, you will be invited to learn something unique and/or observe a medical procedure involving a consenting patient.
If you are interested in clinical research or medicine, this is a valuable experience for you to exercise and develop the diverse skill sets demanded in the clinical research or healthcare field. This unique opportunity is not available anywhere else!
Volunteers who are regularly involved for longer hours are more engaged, learn the most and receive leadership positions. This produces a higher quality experience for both themselves and fellow volunteers. There is a huge amount of information and skills to be learned and mastered. Thus, we are seeking dedicated individuals who are able to commit 5-30 hours per week at our clinic for a total of at least 400 hours. Priority will be given to applicants who are graduates and/or have flexible schedules and are willing to commit more volunteer hours per week.
There is a lot to learn. It takes time for you to master the different skills taught and for us to know you and what you are capable of. Therefore, we require a minimum completion of 400 hours prior to the provision of a reference letter.
To apply for a volunteer position at GSCR, a division of Sussman Allergy, please send your CV/Resume to Human Resources at
careers@sussmanresearch.com
or FAX to 416-944-1582.
Please specify how many hours per week you are able to contribute and what times Monday to Friday you are available (Please refer to our clinic hours). No phone calls please.